Terms of Service

Overview

This website is operated by 深圳市启橙电子商务有限公司 (Shenzhen Qicheng E-commerce Co., Ltd.). Throughout this site, the terms "we," "us," and "our" refer collectively to dotskinn.com and its operating company.

We provide this website, including all information, tools, and Services, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any Services.

Any new features or tools added to the current store are subject to these Terms. The latest version of the Terms is always available on this page. We may update, change or replace parts of these Terms by posting updates on our website. It is your responsibility to check for changes. Continued use of the site constitutes acceptance of changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any unlawful purpose, nor violate any applicable laws (including copyright laws).
You must not transmit worms, viruses, or destructive code.
A breach of any Terms will result in immediate termination of Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
Headings used in this agreement are for convenience only.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Materials are provided for general information and should not be the sole basis for decisions.
Some historical information may be provided. We reserve the right to update content at any time but have no obligation to do so. You agree it is your responsibility to monitor changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices may change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable for modifications, price changes, suspension, or discontinuance.

SECTION 5 - PRODUCTS OR SERVICES

Some products or Services may be available exclusively online. These may have limited quantities and are subject to return or exchange under our Return & Refund Policy.
We strive to display product colors accurately, but cannot guarantee monitor accuracy.
We may limit sales by person, region, or jurisdiction, and may discontinue any product. All offers are void where prohibited.
All products must conform to their description, be fit for their intended purpose, and meet applicable legal consumer rights. These legal rights are in addition to, and not affected by, our store policies.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders. Restrictions may apply per person, household, or order. If changes occur, we may notify you via email or phone provided.

You agree to provide accurate, complete, and current account and purchase information, and promptly update contact/payment details.

See our Return & Refund Policy for more details.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools on an "as is" basis without warranties or liability.
Use of optional tools is at your own risk. You should review terms from the third-party provider.
New features added will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Third-party links may direct you to external websites. We are not responsible for their content or policies.
We are not liable for harm from third-party goods, Services, or transactions. Please review their policies before engaging in transactions.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us submissions (ideas, feedback, etc.), you agree we may use them without restriction. We are not obligated to maintain confidentiality, provide compensation, or respond.
We may monitor, edit, or remove content deemed unlawful or objectionable.
You agree your comments will not infringe rights, contain unlawful material, or introduce malware. You are solely responsible for your comments.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information may contain errors (e.g., pricing, availability). We reserve the right to correct errors and cancel orders at any time.
We are not obligated to update or amend information except as required by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content: for unlawful acts, to infringe rights, to harass, to transmit malware, to collect personal info, to spam, to engage in immoral acts, or to interfere with security. We may terminate your use for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free Services.
The Service and products are provided "as is" without warranties. Liability for damages is limited to the maximum extent permitted by law. These Terms do not exclude or limit your statutory consumer rights under applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless dotskinn.com, its affiliates, officers, agents, and employees from claims arising from your breach of these Terms or violation of laws.

SECTION 15 - SEVERABILITY

If any provision is found unenforceable, the remainder shall remain enforceable.

SECTION 16 - TERMINATION

These Terms remain in effect until terminated by you or us. We may terminate immediately for violations. Upon termination, you remain liable for all amounts due.

SECTION 17 - ENTIRE AGREEMENT

These Terms, along with policies posted, constitute the entire agreement between you and us, superseding prior agreements.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of China. However, as a consumer, you are entitled to the protection of the mandatory consumer protection laws of your country of residence, including Canada and EU member states.

SECTION 19 - CHANGES TO TERMS

The latest Terms are always available on this page. Continued use after updates constitutes acceptance.

SECTION 20 - CONTACT INFORMATION

Company Name: 深圳市启橙电子商务有限公司 (Shenzhen Qicheng E-commerce Co., Ltd.)
Email: info@dotskinn.com
Tel: +86 18594233728
Address: Room 1004, No. 89, Block 9, Langkou Community, Dalang Street, Longhua District, Shenzhen China 518109